Remote Phone Representative Part_Time Jakarta Timur
Remote Phone Representative Part_Time Jakarta Timur
Nodeflix Technologies
We are looking for a Remote Phone Representative to support our customer service operations from Jakarta Timur. This part‑time role is ideal for those who thrive in a dynamic environment and can communicate effectively over the phone. Urgency: Positions are limited and closing in 10 days. Key Points:
- Answer inbound/outbound calls with professionalism.
- Document customer interactions in CRM.
- Meet daily call volume targets.
- Maintain high customer satisfaction scores.
- Record interactions in CRM accurately
- Achieve daily call volume targets
- Resolve inquiries and provide product information
- Escalate complex issues to relevant departments
- Minimum 1 year experience in customer service or call center
- Strong verbal communication skills
- Ability to work independently and manage time effectively
- Basic knowledge of CRM systems
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